This is not just my experience but of several people I know. The whole claim of Vodafone "happy to help" is just a marketing claim snd nothing beyond that.
Their customers service numbers don't get answered without waiting for 15 minutes in queue. That too if you are lucky. On public holidays and weekends it even worse. You will atleast get disconnected from the call twice while in queue.
They also have strange logic of bocking numbers who call more than 3 times in a day. Once that is done by their idot machines, trust me you simply cannot reach the customer service representative.
If you at all reach the representative, they are like robots with limited sensibilities and are not empowered to take decisions to resolve issues instantly.
Overall, I do not recommend Vodafone though their network and dataservices are good (when working).
Airtel on the other hand
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